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How Money Mart® is Responding to Coronavirus (COVID-19)

We are a financial services company that began with the belief of putting people first. And we will not stray from that mandate during these uncertain times. Here is an overview of what you can expect from Money Mart and how we can help as the world continues to respond to the COVID-19.

We are here to help our customers

Money Mart provides essential financial services. We remain determined to keep our locations open and be there when you need us. Like many businesses, we have reduced our hours to provide some relief to our employees and align with social distancing guidelines. Please check the hours of your local Money Mart on our Store Locator page before coming to see us.

Serving you safely

As always, our priority is the safety and well-being of our employees the communities we serve. We are following hygiene recommendations from government health authorities and are taking extra cleaning steps in our stores. You may notice some of our employees wearing protective equipment such as masks or gloves. We are also asking that customers practice social distancing by keeping 2 meters between individuals or returning at a later time if the lobby is full.

Financial solutions at home

We understand that people may be limited in their ability to make it to a store, so we are pleased to offer digital options for several key services. You can apply for a loan, or cash a cheque through our mobile app and fund the proceeds to your Titanium+®Prepaid Mastercard® or select debit cards. Don’t have Titanium yet? For a limited time we’ll waive the activation fee to help you access mobile cheque cashing. Visit the App Store or Google Play to download our app for free.

Account assistance

We know that many Canadians are facing financial strain at this time. As ever, we are committed to helping our customers. If you're impacted by COVID-19, contact us for assistance that may be available to you.

Frequently Asked Questions

Is Money Mart open?

Money Mart is committed to serving the financial needs of our customers during the Covid-19 crisis as always.

Our locations remain open but may have reduced hours of operation. Check our Store Locator to find a store near you and confirm today’s business hours.

Money Mart is following all hygiene and cleaning guidelines from local health authorities in order to keep you and our teams who serve you, safe.

We’re always open online! Click here to learn about online loans, or download our Apple or Android mobile cheque cashing app.

We understand that people may be limited in their ability to make it to a store, so we are pleased to offer digital options for several key services. You can apply for a loan, or cash a cheque through our mobile app and fund the proceeds to your Titanium+®Prepaid Mastercard® or select debit cards. Don’t have Titanium yet? For a limited time we’ll waive the activation fee to help you access mobile cheque cashing. Visit the App Store or Google Play to download our app for free.

I can’t make my loan payment. What will you do to help?

In response to the impacts of Covid-19, we are working to support our customers with their financial needs. If you are experiencing financial strain due to Covid-19, please contact us to discuss the ways Money Mart can help.

Can I get a loan without visiting a store?

Yes. Apply for a loan from the comfort of home. Our online application is fast, convenient and secure. There are no additional fees to apply online and you can receive funding direct to your bank account. Some loan types may not be available in your province; visit our application page to learn more.

Can I cash a cheque without visiting a store?

Yes. Simply download our mobile app for Apple or Android and cash your cheques from home. To make it even easier to take advantage of our app, we’re waiving the activation fee for new Titanium+ Prepaid Mastercard activation for a limited time. Sign up in-store for free and have your mobile cheques funded directly to your Titanium+ card.

I am receiving the Canada Emergency Response Benefit. Can I cash my CERB cheque at Money Mart?

Yes. Money Mart cashes all types of cheques, including Government cheques such as CERB.

For even greater convenience, download our mobile app for Apple or Android and cash your CERB cheque from home.

If you don’t yet have a Titanium+ Prepaid Mastercard, we’ll waive the activation fee to help you access mobile cheque cashing. Visit a store for details.